Terms of service

The agreement between us.

Last updated: 18 May 2026. This is a working draft. Final language will be reviewed by counsel before Belovae launches in July 2026.

The short version. You are at least 18, you behave decently, you write your own profile and messages, you don't try to break things. We provide the matchmaker, the introductions, and the coach, and we are honest about what they do and don't do. The long version is below.

1. Eligibility

You must be at least 18 years old, or the age of majority in your jurisdiction, whichever is higher. You must not be on any sanctions list. You must not have been convicted of a violent or sexual offense.

By creating an account, you confirm that the above is true.

2. Your account

You are responsible for your account. Keep your password and devices secure. You may not let anyone else use your account, and you may not have more than one active account.

If you believe your account has been accessed without your authorization, contact us at support@belovae.com immediately.

3. What you put on Belovae

Your photos must be of you. Your story sections must be written by you, in your voice. Your profile information must be accurate. You retain ownership of the content you put on Belovae.

By putting content on Belovae, you give us a worldwide, non-exclusive, royalty-free license to host that content, display it inside the product to other users you have chosen to share it with, and use it as raw material to generate the third-person introductions of you that potential matches read (see Section 5). This license ends when you delete the content or your account, except where we are legally required to retain a copy.

4. Acceptable use

You agree not to:

We may remove content, suspend accounts, or permanently ban users for violations.

5. AI-generated introductions

When two users may be a good match, Belovae's matchmaker generates a third-person introduction of one user for the other to read. The introduction is drawn entirely from the raw material the first user has written (story sections, demographic data, declared preferences). It is not generated from external sources, and it does not invent facts.

You acknowledge that:

Belovae does not write your messages, send messages on your behalf, or appear inside a conversation between two users. Those messages are yours alone.

6. Reporting and moderation

If another user violates these terms, report them via the in-app report flow or by emailing trust@belovae.com. Reports are reviewed by humans, not just automation. We will tell you what action was taken on your report.

We may remove content, suspend accounts, or terminate accounts at our discretion. For repeated or serious violations, we may also retain a minimal record of the violation to prevent the user from rejoining (see the Privacy Policy for retention specifics).

7. Subscriptions, payments, and refunds

Belovae is a paid app. Pricing and subscription tiers will be disclosed in-app at launch. Purchases are processed through Apple, Google, or RevenueCat. Belovae does not store full payment card numbers.

Subscriptions renew automatically until cancelled. You can cancel at any time through your platform's subscription settings.

Refunds are governed by the rules of the platform where you bought the subscription (Apple App Store, Google Play Store). Where consumer law in your jurisdiction grants you a cooling-off period (e.g., 14 days in the EU/UK), that right applies and supersedes anything otherwise stated here.

8. Termination

You can delete your account at any time, from in-app Settings or by emailing support@belovae.com.

We may suspend or terminate your account if you violate these terms, if your account is inactive for an extended period (we will notify you first), or if we are required to do so by law.

When your account is terminated, your data is deleted according to the schedule in the Privacy Policy.

9. Disclaimers

Belovae helps people meet other people. We do not run background checks on members. We do not guarantee that any introduction will result in a date, a relationship, or any specific outcome. You are responsible for evaluating other users before meeting them in person, sharing personal information, or otherwise relating to them.

Belovae is provided "as is" and "as available," to the maximum extent permitted by law.

10. Limitation of liability

To the maximum extent permitted by law, Belovae and its team are not liable for indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, goodwill, or other intangible losses.

Where liability cannot be excluded under applicable law, the maximum aggregate liability of Belovae to you for any matter arising from your use of the service is the greater of one hundred US dollars (USD 100) and the total amount you paid Belovae in the twelve months preceding the event giving rise to the claim.

Nothing in these terms limits your rights as a consumer where the law of your jurisdiction does not allow them to be limited.

11. Indemnity

You agree to indemnify Belovae against claims brought by another person or entity as a result of your conduct on Belovae or your violation of these terms, except where the claim arises from our gross negligence or wilful misconduct.

12. Dispute resolution

We hope it never comes to this. If you have a complaint, please email support@belovae.com first. We will try to resolve it within 30 days.

If we cannot resolve it informally, disputes will be handled in the courts of the United States as specified below. We are not requiring you to give up your right to a jury trial, your right to participate in a class action where one is available under your local law, or your right to bring a small-claims action where one is available to you. The Belovae team is small. Mass-arbitration protocols and class-action waivers are an instrument of large operators, and we do not think they are appropriate for a company at our scale.

Nothing in this section limits your right to bring a claim under any state or federal law that explicitly disallows pre-dispute waiver, including the Ending Forced Arbitration of Sexual Assault and Sexual Harassment Act.

13. Governing law

These terms are governed by the laws of the United States and the state in which Belovae is incorporated (to be confirmed before launch), without regard to conflict of laws principles. If a court determines that any provision of these terms is unenforceable, the rest of the terms remain in force.

14. Changes to these terms

If we change these terms materially, we will notify you in-app and by email at least 14 days before the change takes effect. Continuing to use Belovae after that date constitutes acceptance of the new terms. If you do not accept the new terms, you may delete your account.

15. Contact

Belovae
Email: support@belovae.com
Mail: physical address to be added before launch.

Draft notice. This document is a working draft prepared by the Belovae team. It has not yet been reviewed by qualified counsel. Several provisions (governing-law state, entity name, physical address, exact subscription terms) are placeholders that will be finalized before launch. The dispute-resolution and limitation-of-liability sections in particular intentionally diverge from common dating-app terms in ways that should be reviewed for enforceability and risk tolerance before going live.